Service disruptions are the bane of any business that relies on an online presence – whether through a mission-critical website or app hosted online. That’s why so many companies use a managed hosting service. Because, whenever they encounter a problem, help is on hand to get them up and running as quickly as possible.
Yet the majority of issues they encounter aren’t actually hosting problems at all. So they’re not the responsibility of the hosting provider.
But that’s where Cerberus is different.
Unlike most managed hosting services, we can address a wide range of other technical issues that can hold your business back. We can fix bugs in your application code or rectify configuration issues, such as network and email settings.
What’s more, we can give informed advice on the right hosting package for you, such as whether to use shared, cloud or dedicated hosting and the most suitable servers for your cost and performance requirements.
And just like any good managed hosting provider, we’ll fully manage your migration to our servers. We’ll take care of all the complexities, from transferring files and exporting databases to updating DNS records, ensuring you have a smooth transition with little or no disruption to your service.
Backup schedules to suit your business needs and the data you store.
Backups stored for only as long as you're likely to need them.
Cloud-based backups for extra protection against cyberattacks and local outages.
As part of our service, we also do much of the legwork to ensure the compliance, security and availability of your website or application.
We perform all server and operating system updates and patches on your behalf. We have a robust disaster recovery (DR) plan in place to ensure rapid recovery from any sudden and unexpected downtime. We’ll also advise you on technical matters relating to compliance with data protection laws and data security standards such as the PCI-DSS.
Server health monitoring and rapid response to downtime issues.
Continuous security monitoring, including vulnerability scans and intrusion detection.
Low-latency access across the UK. Compliant with GDPR data residency requirements.